The Restaurant Manager’s Role
Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment.
Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature
Further responsibilities include department development objectives in improvements in cost savings and labor retention/associate development and meeting the hotel’s F&B financial goals. As well as developing your own leadership skill set.
Proper guest service requires an employee staff that is thoroughly trained in service sequence, product knowledge and makes every effort to meet the needs of each and every guest.
Lead service education through:
Daily line-ups
New server, busser, host and bartender training programs
Ongoing development programs, seminars
Daily evaluation of restaurant service performance
Employee discussion and evaluations
Coordination of timely food production.
PRODUCT QUALITY:
The Restaurant Manager needs to work with the Chef to provide "excellent quality and presentation" of all food to the guests. This manager participates in evaluation of food product, kitchen employee performance and development of product consistent with our market position. Further responsibilities include selection and pricing strategy of all liquors and wines and supervision of their procurement.
FINANCIAL OBJECTIVES:
The Restaurant Manager participates in helping the General Manager and/or a F&B Director create the financial objectives of the restaurant on an annual basis through the budget process. It is the Restaurant Manager's responsibility to assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds. It is also the Restaurant Manager's responsibility to help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
SUPERVISORY RESPONSIBILITIES:
Supervises all non-supervisory service employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Compensation range: $67,000 to $99,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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