Live Chat Representative Job at TEC accutite, South San Francisco, CA

VFM2dlZpTVQ5emRJRW1tK1ZrVDFSTG1MUFE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

The University of Iowa

PEDIATRIC SCIENTISTS Job at The University of Iowa

 ...Program for Pediatric Research is to support research into the causes and cures of childhood illness and the improvement of child health. Appointment will be considered at the level of Instructor in Pediatrics (non-tenure) and open rank tenure track positions that will... 

Association of National Advertisers

Full Stack PHP Web Developer Job at Association of National Advertisers

 ...trade association representing client-side marketers, is seeking a Full Stack PHP Web Developer to join our team. The ideal candidate...  ...Natural problem solver and troubleshooter. Self-motivated and creative thinker. Salary and Total Rewards Package Starting pay... 

Dignity Health

Orthopedic Technician Medical Assistant Job at Dignity Health

 ...assistance to physicians, residents and/or licensed nursing personnel. Alerts physician of problems/concerns/abnormalities.Orthopedic Technician responsibilities include performs casting, splinting, traction application and various soft good applications. Works with providers... 

VDart Inc

Gen AI Engineer Job at VDart Inc

 ...GenAI Engineer Remote Must Have: Agentic AI, Azure OpenAI Description: We are looking for individuals with 7+ yrs of exp and who are proficient in Python and familiar with AI/Gen AI frameworks . Experience with data manipulation libraries... 

Stellent IT LLC

Oracle EBS iProcurement Consultant role Job at Stellent IT LLC

 ...Oracle EBS iProcurement Consultant role USC only Location: Pittsburgh, PA Job Type; Full Time / Contract Must be in Pittsburgh area Pittsburgh, Client is looking for someone with: Punchout mapping knowledge...