Entry Level Customer Service Representative - Immediate Hire Job at RMT Inc, Alexandria, VA

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  • RMT Inc
  • Alexandria, VA

Job Description

We're hiring an  Entry-Level Customer Service Representative to join our growing team! No prior management experience required — we offer  comprehensive training and a clear path for  career advancement into leadership roles.

This is your opportunity to gain valuable experience in  customer service sales support , and  team operations , all while working in a fast-paced, positive environment.

Key Responsibilities:

  • Support daily operations of the  customer service and  sales support team

  • Assist with achieving departmental performance goals

  • Help onboard and train new team members

  • Monitor team activities for quality, productivity, and compliance

  • Resolve escalated customer inquiries with professionalism and urgency

  • Foster customer satisfaction and loyalty through effective service

  • Contribute to process improvement and team development

  • Work collaboratively with peers and leadership to drive results

What We’re Looking For:

  • 1-2 years of  customer service or  retail experience preferred (but not required)

  • Strong verbal and written communication skills

  • Eagerness to learn and grow —  we provide full training!

  • Ability to multi-task and thrive in a fast-paced environment

  • Problem-solving mindset and conflict resolution skills

  • Team-oriented with a positive attitude and professional demeanor

  • Comfortable with change and adaptable to new situations

  • Passion for helping people and delivering excellent service

Why Join Us?

  • Entry-level opportunity with  room for growth into management roles

  • Fun, supportive team culture

  • Performance-based incentives and promotions

  • Hands-on training in customer service, sales, and leadership

  • Immediate start available!

Apply Today!

If you’re a motivated,  career-minded individual ready to launch your professional journey, we want to hear from you.  Recent graduates are encouraged to apply!No previous customer service experience? No problem —  we’ll train you for success.

Job Tags

Full time,

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