Entry Level Customer Service Representative - Immediate Hire Job at MS Incorporated, Indianapolis, IN

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  • MS Incorporated
  • Indianapolis, IN

Job Description

We’re hiring an Entry-Level Customer Service Representative to join our fast-growing team ! No previous experience is required — we offer comprehensive training and a clear pathway to leadership and career advancement .

This is the perfect opportunity to build valuable experience in customer service , sales support , and team operations , all while developing the skills needed to grow within a high-performing organization.

Key Responsibilities

  • Support the daily operations of the customer service and sales support team

  • Help achieve departmental goals and performance targets

  • Assist in onboarding and training new team members

  • Monitor team activities to ensure quality, compliance, and productivity

  • Handle escalated customer inquiries with professionalism and urgency

  • Promote customer satisfaction and loyalty through excellent service

  • Contribute to team development and continuous process improvement

  • Collaborate with team members and leadership to drive results

Who We’re Looking For

  • 1–2 years of experience in customer service, retail, or hospitality (preferred, not required)

  • Strong communication skills — both written and verbal

  • A positive attitude, team-player mindset, and professional demeanor

  • Willingness to learn and grow — full training is provided!

  • Ability to multi-task and thrive in a fast-paced, dynamic environment

  • Conflict resolution and problem-solving skills

  • Adaptable to change and open to new challenges

  • Passion for helping people and delivering a positive customer experience

Why Join Us?

  • Entry-level position with clear growth potential into leadership and management

  • Hands-on training in customer service, sales, and team leadership

  • Supportive, team-oriented work culture

  • Performance-based bonuses, incentives, and career advancement

  • Immediate start available for the right candidate

  • Great opportunity for recent graduates or career changers!

If you're a motivated individual looking to kickstart your professional journey, we want to hear from you! Whether you're new to customer service or looking to transition into a new career path, we’ll give you the tools and support you need to succeed.

Apply now to start your career with a team that’s committed to your growth!

Job Tags

Full time,

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